Need immediate help? Call 1 (800) 320-1616
Before you can fully support a young person in crisis, you need more than awareness—you need tools. This module equips you with communication strategies, practical do’s and don’ts, and knowledge of local and national resources. You don’t have to be a mental health professional to make a difference. Sometimes, the most powerful thing you can do is simply notice, listen, and connect a young person to help.
Being equipped gives you confidence—and confidence builds trust.
If they came to you in distress, what words would you want to have ready?
Direct, compassionate questions like “I’ve noticed you haven’t been yourself lately. Do you want to talk about it?” can encourage openness.¹
Listening without judgment is one of the most effective ways to support youth.²
Statements such as “I’m here for you” and “You’re not alone” help reduce feelings of isolation.²
Harmful responses—like “Just get over it”—can increase feelings of shame and prevent future disclosure.³
In Tulare County, the 24/7 Access and Crisis Line (1 (800) 320-1616) and Mobile Crisis Response Team (MCRT) provide immediate support.⁴
Having knowledge of local and national hotlines gives trusted messengers confidence to take action.⁴
Every step builds your confidence to support the youth in your life. Move forward or back to continue the training at your own pace.
